1. Introduction.

Welcome to Rocktronicssa Pty Ltd. By accessing and using our website or purchasing our products and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services.

2. Products and Services.

Rocktronicssa Pty Ltd provides a range of diagnosing, programming, and coding products and specialized services for commercial and passenger vehicles. We strive to offer high-quality products and innovative solutions tailored to your needs. Custom orders may be accepted for items not listed in our standard inventory.

3. Ordering and Payment.

Orders: By placing an order, you confirm that the information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion.
Payment: Payments must be made in full at the time of purchase unless otherwise agreed. We accept various payment methods as specified on our website.

4. Pricing.

All prices are listed in Rands and are subject to change without notice. We make every effort to ensure our prices are competitive. In the event of a pricing error, we will notify you and provide the option to confirm or cancel your order at the corrected price.

5. Shipping and Delivery.

Shipping: We aim to process and ship orders promptly. Delivery times may vary based on location and product availability.
Delivery Issues: Rocktronicssa Pty Ltd is not responsible for delays or damages caused during shipping. Any issues should be addressed with the shipping carrier.

6. Returns and Refunds.

Returns: Products may be returned within 7 days of receipt if they are defective or not as described. Custom orders are non-returnable.
Refunds: Refunds will be processed according to our Refund and Returns Policy. Please contact us for details on initiating a return or refund.

7. Warranty.

We offer a 12-month warranty on our products against manufacturing defects. This warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.

8. Limitation of Liability.

To the fullest extent permitted by law, Rocktronicssa Pty Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.

9. Privacy.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data and is available on our website.

10. Intellectual Property.

All content on our website, including text, graphics, logos, and images, is the property of Rocktronicssa Pty Ltd and is protected by intellectual property laws. Unauthorized use of any content is prohibited.

11. Changes to Terms.

We may update these terms and conditions from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.

12. Governing Law.

These terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in South Africa.

13. Contact Us.

For any questions or concerns about these terms and conditions, please contact us at:

Email: rodney@rocktronicssa.co.za